As a leader in the tourism and hospitality community, Tourism Windsor Essex Pelee Island recognizes our role and responsibility in ensuring the health and safety of our partners as well as visitors to Windsor, Essex County and Pelee Island. At this time, we are following recommendations from our municipal, provincial and federal governments to implement safety precautions and reviewing how we proceed. We are working proactively to support our region during this time, and will continue to share information as it is received from our partners.
COVID-19 Health and Safety Updates & VISITOR INFORMATION
The Tourism Windsor Essex Pelee Island Offices are open for your assistance between 8:30am and 4:30pm Monday through Friday. General inquiries can be sent to 519-255-6530, as messages will be checked frequently during regular business hours. You can also contact email@example.com for any inquiries.
- The Amherstburg Cabin open Saturdays and Sunday 10:00am – 4:00pm
- The Ontario Tourism Information Centre open Thursday through Saturday 10:00am – 4:00pm
- The Caesars Windsor kiosk is currently closed
Mandatory Face Masks
Effective Friday June 26th at 12:01am, anyone entering a commercial business must wear a face mask in Windsor & Essex County. You are also required to provide your name and contact information for potential contact tracing in the future. Commercial businesses include any place that that is open to the public and offer goods and/or services for sale, such as retail stores, convenience stores, malls and plazas, restaurants, personal service settings, grocery stores and bakeries, gas stations, farmers’ markets, mechanic shops, and car dealerships. Those entering and not wearing a mask may be declined service and asked to leave the premises.
Businesses are also required to provide alcohol based hand rub at entrance and exit points. For full details on the rules please click here.
Windsor Essex is currently in Stage 3 of the Province’s Reopening Ontario framework as of 12:01 on Wednesday August 12th. For more details on the reopening procedures and locations permitted to be open please click here.
Click “What’s Open” for a list of major attractions & Windsor & Essex County that have opened their doors to visitors. In addition, click on the icon below to find out more details on some of our major attractions and their reopening details.
- Devonshire Mall is open, though some stores may be currently closed. Click here for more details and a list of open retailers. Current mall hours are:
- Monday to Saturday 10am until 7pm
- Sunday 11am to 5pm.
- Tecumseh Mall is open, though some stores may be currently closed. Click here for more details and a list of open retailers. Current mall hours are:
- Monday to Friday 11am to 7pm
- Saturday 11am to 6pm
- Sunday 11pm to 5pm
- Windsor Crossing Premium Outletsis open. Click here for more details and a list of open retailers. Current mall hours are:
- Monday to Saturday 11am to 6pm
- Sunday 11am to 5pm
- Caesars Windsor will reopen to invited guest, pending required approvals, on Thursday October 8 under Ontario’s Stage 3 reopening guidelines. Please click here for more details.
- VIA Rail is operating at reduced capacity. Click here for details.
- Windsor International Airportis operating at a reduced capacity, with Air Canada offering two flights daily from Windsor to Toronto. Porter Airlines is currently temporarily closed. Please contact the airport or airlines directly for additional questions.
- Owen Sound Transportation is operating ferry service between Pelee Island and Kingsville at 50% capacity. Advanced reservations required. Learn more: ontarioferries.com and 511on.ca.
- Adventure Bay Family Water Parkis temporarily closed, though the Windsor International Aquatic and Training Centre is operating lanes at a reduced capacity.
Several accommodation providers within our city are closed. Please ensure you check the status of operations with businesses directly. Social gatherings are limited to 50 people. Non-essential in-person gatherings of any size continue to be strongly discouraged.
As of Wednesday August 12th, all businesses in Windsor and Essex County are permitted to be open, except:
- Amusement parks and water parks
- Buffet-style food services
- Dancing at restaurants and bars, other than by performers
- Overnight stays at camps for children
- Private karaoke rooms
- Prolonged or deliberate contact while playing sports
- Saunas, steam rooms, bathhouses and oxygen bars
- Table games at casinos
For more details please click here.
For information on international border crossing and how COVID-19 is impacting travel please click crossingmadeeasy.com. Effective 12:01 am March 21, 2020, entry in to Canada is prohibited to non-essential travel, and only to residents of Canada and the United States and/or immediate family planning to visit. Entry will not be permitted to all other foreign nationals.
All bars, nightclubs and restaurants in Windsor & Essex County remain closed, except those providing take-out service or delivery. Check out our helpful guides (below) on locations still open in our region offering service.
For a list of restaurants and other establishments providing food take-out and delivery service please click here, including details on #TakeOutTuesday.
For a list of wineries offering pick-up and delivery service please click here, including details on #WineOrderWednesday.
For a list of breweries & distilleries offering pick-up and delivery service please click here, including details on #FillUpFriday.
Join in the positive vibe in the region – and share your good news pictures and stories about Windsor Essex with us on Facebook, Twitter and Instagram using #YQGStandsStrong. Click here for details.
Steps To Prevent Illness
Our local health authority, The Windsor-Essex County Health Unit is recommending that in order to prevent the spread of Coronavirus individuals should:
- wash hands frequently and avoid facial contact;
- avoid contact with sick individuals;
- stay home from work when ill;
- ensure to properly clean high-touch surfaces, especially in your public spaces like washrooms, restaurants, elevators and work spaces;
- where possible, consider making alcohol-based hand sanitizer available for your guests and employees.
As the situation continues to evolve quickly, we encourage you to reference the Windsor Essex County Health Unit website for the latest regional updates.
For an update list of RESOURCES, WEBINARS and HEALTH RECOMMENDATIONS for local businesses please check out our COVID-19 RESOURCE HUB.