COVID-19 UPDATES

As a leader in the tourism and hospitality community, Tourism Windsor Essex Pelee Island recognizes our role and responsibility in ensuring the health and safety of our partners as well as visitors to Windsor, Essex County and Pelee Island. At this time, we are following recommendations from our municipal, provincial and federal governments to implement safety precautions and reviewing how we proceed. We are working proactively to support our region during this time, and will continue to share information as it is received from our partners.

COVID-19 Health and Safety Updates & VISITOR INFORMATION

The Tourism Windsor Essex Pelee Island Offices are currently closed to the public. You can find information on the region by searching out website, or by calling 519-255-6530 during regular business hours M-F 8:30am through 4:30pm. You can also contact info@tourismwindsoressex.com for any inquiries or use out ChatBot (on the righthand side of the screen) for more information.

  • The Ontario Tourism Information Centre is currently closed
  • The Caesars Windsor kiosk is currently closed
  • The Amherstburg Cabin is closed for the season

PROVINCIAL FRAMEWORK TO REOPENING

As of 12am on Thursday January 14th the Province of Ontario has declared a State of Emergency, which impacts the service levels at all establishments in the region. To learn more click here.

Travel within the region is not encouraged, and those are encouraged to stay home and stay safe until it is deemed safe to begin leisure travel again.

Please click the below for additional details on how this State of Emergency impacts businesses.

 

Please plan ahead and contact any businesses or attractions prior to visiting for updated services and hours.

Steps To Prevent Illness

Our local health authority, The Windsor-Essex County Health Unit is recommending that in order to prevent the spread of Coronavirus individuals should:

  • wash hands frequently and avoid facial contact;
  • avoid contact with sick individuals;
  • stay home from work when ill;
  • ensure to properly clean high-touch surfaces, especially in your public spaces like washrooms, restaurants, elevators and work spaces;
  • where possible, consider making alcohol-based hand sanitizer available for your guests and employees.

As the situation continues to evolve quickly, we encourage you to reference the Windsor Essex County Health Unit website for the latest regional updates.

Businesses are also required to provide alcohol based hand rub at entrance and exit points. For full details on the rules please click here.

SAFE TRAVELS

 

The World Travel & Tourism Council has created ‘Safe Travels’ – a certification program that will allow travelers to recognize governments and companies around the world which have adopted health and hygiene global standardized protocols – so consumers can experience ‘Safe Travels’.

Eligible businesses can display the badge to showcase their status – and Tourism Windsor Essex is proud to announce that we were the first Destination Marketing Organization in Ontario to receive the certification.

Part of our protocols include providing the public & private sectors with the insights & toolkits for interaction & implementation to ensure that people are and feel safe. It is paramount to have common rules. Ultimately, we envision a future of travel which is safe, secure, seamless and provides an authentic and meaningful experience to the traveler across the journey; one which supports the livelihoods of millions and contributes to sustainable economic growth. For more details on the program click here.

Interested business adhering to the policies locally can apply for the certification for free.

 

REGIONAL REOPENING

Click “What’s Open” for a list of major attractions & Windsor & Essex County that have opened their doors to visitors. In addition, click on the icon below to find out more details on some of our major attractions and their reopening details.

 

Border Crossing

For information on international border crossing and how COVID-19 is impacting travel please click crossingmadeeasy.com. Effective 12:01 am March 21, 2020, entry in to Canada is prohibited to non-essential travel, and only to residents of Canada and the United States and/or immediate family planning to visit. Entry will not be permitted to all other foreign nationals.

CURRENT CAMPAIGNS

Check out our helpful guides (below) on locations still open in our region offering service.

For a list of restaurants and other establishments providing food take-out and delivery service please click here, including details on #TakeOutTuesday.

For a list of wineries offering pick-up and delivery service please click here, including details on #WineOrderWednesday.

For a list of breweries & distilleries offering pick-up and delivery service please click here, including details on #FillUpFriday.

Join in the positive vibe in the region – and share your good news pictures and stories about Windsor Essex with us on Facebook, Twitter and Instagram using #YQGStandsStrong. Click here for details.

 

STAKEHOLDER RESOURCES

For an update list of RESOURCES, WEBINARS and HEALTH RECOMMENDATIONS for local businesses please check out our COVID-19 RESOURCE HUB.

COVID-19 BUSINESS RESOURCE HUB

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