As a leader in the tourism and hospitality community, Tourism Windsor Essex Pelee Island recognizes our role and responsibility in ensuring the health and safety of our partners as well as visitors to Windsor, Essex County and Pelee Island. At this time, we are following recommendations from our municipal, provincial and federal governments to implement safety precautions and reviewing how we proceed. We are working proactively to support our region during this time, and will continue to share information as it is received from our partners.
COVID-19 Health and Safety Updates & VISITOR INFORMATION
The Tourism Windsor Essex Pelee Island Offices are open M-F 8:30am – 4:30pm. You can also find information on the region by searching out website, or by calling 519-255-6530 during regular business hours M-F 8:30am through 4:30pm. You can also contact info@tourismwindsoressex.com for any inquiries or use out ChatBot (on the right hand side of the screen) for more information.
- The Caesars Windsor kiosk is currently closed
PROVINCIAL ROADMAP TO REOPEN – STEP THREE
As of Friday July 16th the Province of Ontario is in Step Three of the Roadmap to Reopen. Step Three of the Roadmap to Reopen includes but is not limited to:
GENERAL GUIDELINES
- Face masks are advised but not required for outdoor events
- Physical distancing of 2 metres is still required
- Masks are still required for indoor activities
- Capacity limits must be posted
- Gatherings are a maximum of 25 people indoors or 100 people outdoors
Restaurants, bars and other food and drink establishments
- Indoor dining is permitted
- Tables must be configured to be at least 2 metres apart or have a plexiglass barrier
- Take out and delivery (including alcohol) is permitted
- No limits on the number of people per table
- Buffets are permitted
- No capacity limits as long as socially distanced measures are in place
- Must record contact information of patrons
- If dancing is occurring, capacity should be kept to 25% indoors (or 250 people) and 75% outdoors (or 5,000 people)
- Restaurants, bars, nightclubs and adult entertainment venues must limit hours of operation to 12:00am (midnight)
- Dancing is not permitted indoors, except where it is part of employment
SHOPPING
- No capacity limits as long as socially distanced measures are in place
Sports & Recreation Facilities
- Indoor facilities permitted with 50% capacity
- No capacity on outdoor facilities
ENTERTAINMENT VENUES
- Indoor venues open with a maximum capacity of 50% or a maximum of 1,000 people
- Outdoor open with a maximum capacity of 75% or a maximum of 5,000 people
GAMING (Casinos and Horse Racing)
- Indoor open with 50% capacity
- Outdoor open with 75% capacity or a maximum of 5,000 people
ATTRACTIONS
- Landmarks, historic sites, gardens and similar attractions open with a capacity limited to 50% indoors or 75% outdoors
- Amusement parks and waterparks open with a capacity limited to 50% indoors or 75% outdoors
Fairs & Outdoor Events
- Open at 50% of maximum capacity indoors or 75% outdoors
TOURS
- Indoor and outdoor tours open with a capacity limited to proper physical distancing measures in place and other restrictions
WEDDINGS, MEETINGS & EVENTS
- Indoor open at a maximum 50% capacity or 1,000 people
- Outdoor open at a maximum 75% capacity or 5,000 people
- Tables must be configured to be at least 2 metres apart or have a plexiglass barrier
- Religious services permitted with no capacity limit as long as physical distancing measures are in place
Please plan ahead and contact any businesses or attractions prior to visiting for updated services and hours.
BORDER REOPENING
As of 12:01am on August 9th, 2021 travel for U.S. residents to Canada is permitted, with some restrictions, including:
- Proof of your full COVID-19 vaccination
- Proof of PCR test taken within the last 72 hours
- Access to the ArriveCan app
Children under 12 are also permitted to visit with additional restrictions. Please visit www.crossingmadeeasy.com for full details.
Steps To Prevent Illness
Our local health authority, The Windsor-Essex County Health Unit is recommending that in order to prevent the spread of Coronavirus individuals should:
- wash hands frequently and avoid facial contact;
- avoid contact with sick individuals;
- stay home from work when ill;
- ensure to properly clean high-touch surfaces, especially in your public spaces like washrooms, restaurants, elevators and work spaces;
- where possible, consider making alcohol-based hand sanitizer available for your guests and employees.
As the situation continues to evolve quickly, we encourage you to reference the Windsor Essex County Health Unit website for the latest regional updates.
Businesses are also required to provide alcohol based hand rub at entrance and exit points. For full details on the rules please click here.
SAFE TRAVELS
The World Travel & Tourism Council has created ‘Safe Travels’. Safe Travels is a certification program that will allow travellers to recognize businesses and groups around the world which have adopted health and hygiene global standardized protocols – so consumers can experience Safe Travels.
Eligible businesses can display the badge to showcase their status – and Tourism Windsor Essex is proud to announce that we were the first Destination Marketing Organization in Ontario to receive the certification.
Part of our protocols include businesses and attractions providing a standardized version of protocols to ensure that people are and feel safe. For more details on the program click here.
Interested business adhering to the policies locally can apply for the certification for free by clicking here.
A Hidden Gem Bed and Breakfast
Ambassador Duty Free Windsor
Ambassador Golf Club
Amherstburg Freedom Museum
Anchor Coffee House
Anna’s Garden, Home & Wellness
Antonino’s Original Pizza – LaSalle
Antonino’s Original Pizza – Tecumseh
Antonino’s Original Pizza – South Windsor
Art Gallery of Windsor
Atlas Tube Recreation Centre
Bacchus Ristorante
Banded Goose Brewing Co.
Beach House Grill
Belle River On The Lake BIA
Belle River Marina
Best Western Leamington Hotel & Conference Centre
Best Western Plus Windsor Waterfront
Blimey’s British Store & Gift Shop
Bradt’s Butcher Block
BREW Microbrewery
Bridgewood Farms Cottage
Butcher of Kingsville
Caesars Windsor
Canadian Transportation Museum and Heritage Village
Canadian Historical Aircraft Association
Chapter Two Brewing Co.
Cindy’s Home Garden & Gifts
Colchester Ridge Estate Winery
Colio Estate Winery
Comfort Inn South Windsor
Comfortech Bike Rentals
Cooper’s Hawk Vineyards
Craft Heads Brewing Co.
Cured Craft Brewing Co.
Days Inn Leamington
Devonshire Mall
Distinctive Inns of Kingsville
Doctor’s House at Harrow
Downtown Espresso Café
Downtown Windsor Farmers’ Market
Duck Pond Bed & Breakfast Cottage
Erie Street BIA
Essex County Steam & Gas Engine Museum
Four Points by Sheraton Downtown Windsor
FRANK Brewing Co.
Freddy’s Restaurant & Lounge
Gibson Gallery
GL Heritage Brewing Co.
Grape Vine Tours
Happier Camper Canada
Healthy Mama
Holiday Inn & Suites Ambassador Bridge – Windsor
Holiday Inn Express Windsor East – Lakeshore
Holiday Inn Express Windsor Waterfront
JACKS Gastropub
J.P. Wiser’s Experience Centre
Joey’s Restaurant Leamington
Kingsville Brewing Co.
Kingsville Business Improvement Association
Lakeside Bakery Deli Café
LaSalle Civic Centre
Leamington Arts Centre
Leamington District Chamber of Commerce
Leamington Raceway
Lee & Maria’s Market
Lord Amherst
Lot 10 Brewing Co.
Macro Foods Inc.
Magnolia Ranch
Mastronardi Estates Winery
Mettawas Station Mediterranean Restaurant
Municipality of Lakeshore: Town Hall
Muscedere Vineyards Estates Winery
Navy Yard Flats
Nomad
nooch. a vegan eatery
North 42 Degrees Estate Winery
Oven 360 – South Windsor
Oven 360 – LaSalle
Oven 360 – Leamington
Oven 360 – Tecumseh
Oven 360- Walker Road
Oxley Beach House
Paglione Estate Winery
Pelee Island Winery
Pelee Island Adventures
Quality Inn & Suites Windsor
Quality Inn Leamington
Red Lantern Coffee Co.
River Bookshop
River’s Edge Tap & Table
Rock Bottom Bar + Grill
Rochester Place Golf & Resort
Sandwich Brewing Co.
Serenity Lavender Farm
Silver Tee Golf & Virtual Gaming Centre
Sketch Art Workshop
Soffi Studio
Sprucewood Shores Estate Winery
Sweet Retreat Ice Cream and More
Tagged It Paper Co.
Terra Green Gardens
The Bank Theatre
The Fruit Wagon
The Grove Hotel
The Grove Brewing Co.
The Lumberjack Restaurant
The Main Grill & Ale House
The Mush Hub
The Village Shoppe
The Vines Restaurant
The Walnut Grove Bed and Breakfast
The Wandering Dog Inn on Pelee Island
Three Lambs Registry & Baby Boutique
Tourism Windsor Essex Pelee Island
Town of Amherstburg, Culture and Tourism
TownePlace Suites by Marriott Windsor
Urban Surf Co.
Ure’s Country Kitchen/ Mini Golf
Vivace Estate Winery
Vintage Grapes Houseboat & Lodging
Vollmer Culture & Recreation Complex
Walkerville Brewery
Whiskeyjack Boutique
WindsorEats
CURRENT CAMPAIGNS
WHAT’s open
Most attractions and businesses are open within the region and operating at reduce to full service levels, pending local recommendations.
MAJOR ATTRACTION STATUS
- VIA Rail is operating at reduced capacity. Click here for details.
- Windsor International Airport is operating at a reduced capacity, with Air Canada offering two flights daily from Windsor to Toronto and WestJet offering non-stop flights to Calgary twice a week. Porter Airlines will resume service in October 2020. Please contact the airport or airlines directly for additional questions.
- Owen Sound Transportation operating ferry service to Pelee Island at reduced capacity. Learn more: ontarioferries.com and 511on.ca.
- Adventure Bay Family Water Park is temporarily closed, including the Windsor International Aquatic and Training Centre.
- Museum Windsor locations are closed, including the Chimczuk Museum and Willistead Manor.
Please ensure you check the status of operations with businesses directly.
STAKEHOLDER RESOURCES
For an update list of RESOURCES, WEBINARS and HEALTH RECOMMENDATIONS for local businesses please check out our COVID-19 RESOURCE HUB.
