COVID-19 UPDATES

As a leader in the tourism and hospitality community, Tourism Windsor Essex Pelee Island recognizes our role and responsibility in ensuring the health and safety of our partners as well as visitors to Windsor, Essex County and Pelee Island. At this time, we are following recommendations from our municipal, provincial and federal governments to implement safety precautions and reviewing how we proceed. We are working proactively to support our region during this time, and will continue to share information as it is received from our partners.

COVID-19 Health and Safety Updates & VISITOR INFORMATION

The Tourism Windsor Essex Pelee Island Offices are open M-F 8:30am – 4:30pm. You can also find information on the region by searching out website, or by calling 519-255-6530 during regular business hours M-F 8:30am through 4:30pm. You can also contact info@tourismwindsoressex.com for any inquiries or use out ChatBot (on the right hand side of the screen) for more information.

  • The Caesars Windsor kiosk is currently closed

PROVINCIAL ROADMAP TO REOPEN – STEP THREE

As of Friday July 16th the Province of Ontario is in Step Three of the Roadmap to Reopen. Step Three of the Roadmap to Reopen includes but is not limited to:

GENERAL GUIDELINES

  • Face masks are advised but not required for outdoor events
  • Physical distancing of 2 metres is still required
  • Masks are still required for indoor activities
  • Capacity limits must be posted
  • Gatherings are a maximum of 25 people indoors or 100 people outdoors

Restaurants, bars and other food and drink establishments

  • Indoor dining is permitted
  • Tables must be configured to be at least 2 metres apart or have a plexiglass barrier
  • Take out and delivery (including alcohol) is permitted
  • No limits on the number of people per table
  • Buffets are permitted
  • No capacity limits as long as socially distanced measures are in place
  • Must record contact information of patrons
  • If dancing is occurring, capacity should be kept to 25% indoors (or 250 people) and 75% outdoors (or 5,000 people)

SHOPPING

  • No capacity limits as long as socially distanced measures are in place

Sports & Recreation Facilities

  • Indoor facilities permitted with 50% capacity
  • No capacity on outdoor facilities

ENTERTAINMENT VENUES

  • Indoor venues open with a maximum capacity of 50% or a maximum of 1,000 people
  • Outdoor open with a maximum capacity of 75% or a maximum of 5,000 people

GAMING (Casinos and Horse Racing)

  • Indoor open with 50% capacity
  • Outdoor open with 75% capacity or a maximum of 5,000 people

ATTRACTIONS

  • Landmarks, historic sites, gardens and similar attractions open with a capacity limited to 50% indoors or 75% outdoors
  • Amusement parks and waterparks open with a capacity limited to 50% indoors or 75% outdoors

Fairs & Outdoor Events

  • Open at 50% of maximum capacity indoors or 75% outdoors

TOURS

  • Indoor and outdoor tours open with a capacity limited to proper physical distancing measures in place and other restrictions

WEDDINGS, MEETINGS & EVENTS

  • Indoor open at a maximum 50% capacity or 1,000 people
  • Outdoor open at a maximum 75% capacity or 5,000 people
  • Tables must be configured to be at least 2 metres apart or have a plexiglass barrier
  • Religious services permitted with no capacity limit as long as physical distancing measures are in place

Please view the regulations for full details. Please plan ahead and contact any businesses or attractions prior to visiting for updated services and hours.

Steps To Prevent Illness

Our local health authority, The Windsor-Essex County Health Unit is recommending that in order to prevent the spread of Coronavirus individuals should:

  • wash hands frequently and avoid facial contact;
  • avoid contact with sick individuals;
  • stay home from work when ill;
  • ensure to properly clean high-touch surfaces, especially in your public spaces like washrooms, restaurants, elevators and work spaces;
  • where possible, consider making alcohol-based hand sanitizer available for your guests and employees.

As the situation continues to evolve quickly, we encourage you to reference the Windsor Essex County Health Unit website for the latest regional updates.

Businesses are also required to provide alcohol based hand rub at entrance and exit points. For full details on the rules please click here.

SAFE TRAVELS

 

The World Travel & Tourism Council has created ‘Safe Travels’. Safe Travels is a certification program that will allow travellers to recognize businesses and groups around the world which have adopted health and hygiene global standardized protocols – so consumers can experience Safe Travels.

Eligible businesses can display the badge to showcase their status – and Tourism Windsor Essex is proud to announce that we were the first Destination Marketing Organization in Ontario to receive the certification.

Part of our protocols include businesses and attractions providing a standardized version of protocols to ensure that people are and feel safe. For more details on the program click here.

Interested business adhering to the policies locally can apply for the certification for free by clicking here.

 

Border Crossing

For information on international border crossing and how COVID-19 is impacting travel please click crossingmadeeasy.com. Effective 12:01 am March 21, 2020, entry in to Canada is prohibited to non-essential travel, and only to residents of Canada and the United States and/or immediate family planning to visit. Entry will not be permitted to all other foreign nationals.

CURRENT CAMPAIGNS

 


REGIONAL REOPENING

Click “What’s Open” for a list of major attractions & Windsor & Essex County that have opened their doors to visitors. In addition, click on the icon below to find out more details on some of our major attractions and their reopening details.

 


STAKEHOLDER RESOURCES

For an update list of RESOURCES, WEBINARS and HEALTH RECOMMENDATIONS for local businesses please check out our COVID-19 RESOURCE HUB.

COVID-19 BUSINESS RESOURCE HUB

Instagram

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