As a leader in the tourism and hospitality community, Tourism Windsor Essex Pelee Island recognizes our role and responsibility in ensuring the health and safety of our partners as well as visitors to Windsor, Essex County and Pelee Island. At this time, we are following recommendations from our municipal, provincial and federal governments to implement safety precautions and reviewing how we proceed. We are working proactively to support our region during this time, and will continue to share information as it is received from our partners.

COVID-19 Health and Safety Updates & VISITOR INFORMATION

The Tourism Windsor Essex Pelee Island Offices are open for your assistance between 8:30am and 4:30pm Monday through Friday. General inquiries can be sent to 519-255-6530. You can also contact for any inquiries.

  • The Ontario Tourism Information Centre open Thursday through Saturday 10:00am – 4:00pm
  • The Caesars Windsor kiosk is currently closed
  • The Amherstburg Cabin is closed for the season


As of 12am on Monday November 30th the Windsor Essex Region is in the ‘Red – Control’ phase of the provinces framework for reopening. To learn more click here.

Businesses are also required to provide alcohol based hand rub at entrance and exit points. For full details on the rules please click here.



The World Travel & Tourism Council has created ‘Safe Travels’ – a certification program that will allow travellers to recognise governments and companies around the world which have adopted health and hygiene global standardised protocols – so consumers can experience ‘Safe Travels’.

Eligible businesses can display the badge to showcase their status – and Tourism Windsor Essex is proud to announce that we were the first Destination Marketing Organization in Ontario to receive the certification.

Part of our protocols include providing the public & private sectors with the insights & toolkits for interaction & implementation to ensure that people are and feel safe. It is paramount to have common rules. Ultimately, we envision a future of travel which is safe, secure, seamless and provides an authentic and meaningful experience to the traveller across the journey; one which supports the livelihoods of millions and contributes to sustainable economic growth. For more details on the program click here.

Interested business adhering to the policies locally can apply for the certification for free.



Windsor Essex is currently in the Yellow-Protect Phase of the Province’s Reopening Ontario framework. For more details on the reopening procedures and locations permitted to be open please click here.

Click “What’s Open” for a list of major attractions & Windsor & Essex County that have opened their doors to visitors. In addition, click on the icon below to find out more details on some of our major attractions and their reopening details.


Border Crossing

For information on international border crossing and how COVID-19 is impacting travel please click Effective 12:01 am March 21, 2020, entry in to Canada is prohibited to non-essential travel, and only to residents of Canada and the United States and/or immediate family planning to visit. Entry will not be permitted to all other foreign nationals.


All bars, nightclubs and restaurants in Windsor & Essex County remain closed, except those providing take-out service or delivery. Check out our helpful guides (below) on locations still open in our region offering service.

For a list of restaurants and other establishments providing food take-out and delivery service please click here, including details on #TakeOutTuesday.

For a list of wineries offering pick-up and delivery service please click here, including details on #WineOrderWednesday.

For a list of breweries & distilleries offering pick-up and delivery service please click here, including details on #FillUpFriday.

Join in the positive vibe in the region – and share your good news pictures and stories about Windsor Essex with us on Facebook, Twitter and Instagram using #YQGStandsStrong. Click here for details.



For an update list of RESOURCES, WEBINARS and HEALTH RECOMMENDATIONS for local businesses please check out our COVID-19 RESOURCE HUB.