Respond, Restart & REcover

On Thursday May 21st we held a Tourism Town Hall to release our RESPOND, RESTART and RECOVER plan – a round map to responding and recovering from COVID-19 in the Tourism & Hospitality industry. Please click here to view our RESPOND, RESTART & RECOVER plan.

In the event you were unable to attend, you can view the Town Hall by clicking here – the town hall begins at the 8:17 mark (email registration required to view the webinar).

ORHMA Webinar

On Wednesday June 17th Tourism Windsor Essex held an information & Q&S session with the Ontario Restaurant Hotel & Motel Association and local tourism & hospitality partners on the affects of COVID-19 on the industry and resources available.

If you didn’t have the opportunity to participate you can CLICK HERE to view the session.


Between May 11th & May 18th we conducted a survey to see the local impact of COVID-19 on our industry. You can click here to view the full results.


Access to Personal Protection Equipment (PPE) has been highlighted as one of the top roadblocks in reopening businesses. Click the button below for a list of businesses in Windsor Essex that are currently selling PPE.

Exclusive offer for our partners. Check out for locally sourced PPE products. Use promo code TWEPI and save 5% on your order. Offer expires August 5th, 2020.


Strategic partner RESPONSE

Tourism Windsor Essex partners with Ontario Southwest (RTO1-SWOTC) on a strategic research project to see how the pandemic has impacted travel intentions in 2020 in Windsor Essex, Southwestern Ontario,and the Province of Ontario. The results have been released and are available below:

The Tourism Industry Association of Ontario (TIAO) hosts weekly calls for the opportunity for stakeholders to stay informed and engaged during the COVID-19 pandemic. Calls generally take place on Tuesdays at 3pm.

Click on the banner below to see past call notes and past survey results from the industry.

W.E Tech Alliance has put together a list of resources (most free or minimal cost) to help you amplify your digital footprint and evolve your business during these challenging times. Click here for their ‘Go Digital With These Tech Tools and Resources’ list.

The Windsor-Essex Small Business Centre, W.E. Tech Alliance and the EPICentre has launched the Nimble Program for small business support. The Nimble Program will support traditional small businesses looking to adapt technology to create new revenue streams or pivot to a new business model to achieve sustainability through a program valued at over $6,000. For details or to apply please click here.

Destination Ontario has released a report ‘Impact of COVID-19 on the Canadian Economy and Consumer Sentiment’ that helps understand the impact of COVID-19 as of July 16th, 2020, the consumer mindset and to inform marketing recovery strategies moving forward. To view the report please click here.

The Tourism Industry Association of Canada (TIAC) has released a report ‘State of the Tourism industry in Canada’ (released the week of April 20th). To view the report please click here.

The Southwest Ontario Tourism Corporation (SWOTC – RTO1) is providing COVID-19 resources for tourism suppliers


Federal Funding & Support Measures for Businesses

The Government of Canada is providing COVID-19 Resources for Business and a Canada Emergency Wage Subsidy.

The Business Development Bank of Canada is providing federal and provincial support measures during the pandemic. Click here for more. Timely webinars assisting businesses to adapt and recover can be found here.

The Canadian Chamber of Commerce has created the Canadian Business Resilience Network offering critical resources to assist businesses through the pandemic.

RE3 (Rebuild, Reopen, Revive) is a government funded program that provides non-repayable performance based contributions up to $5,000 to assist Southern Ontario women-led SMEs rebuild, reopen and revive their businesses. Click here for program details.




Provincial Supports for Businesses

The Province of Ontario is offering Support for Businesses during the pandemic. Click here for the latest on the COVID-19 emergency status by the province. Click here for the current plans to reopen Ontario after COVID-19

Workplace Safety & Prevention Services is providing resources to prevent COVID-19 in the workplace. Please click any of the links below for downloadable files for your workplace, as they relate to the Tourism Industry.

The Ontario Federation of Agriculture is providing COVID-19 updates for the agri-food industry

The Ontario Chamber of Commerce has created a COVID-19 Pandemic Preparedness for Ontario Businesses

The Ontario Business Improvement Area Association (OBIAA) is providing COVID-19 updates for BIAs across the province.

Google Business – Make sure you update your Google Business Profile to reflect the current status during COVID-19

The Windsor-Essex Chamber of Commerce is partnering with the Toronto Board of Trade and World Trade Centre, Toronto to offer the Recovery Activation Program (RAP) to non-main street businesses.  It is an immersive online workshop program that connects businesses with industry experts for guidance, mentorship and practical advice on process modernization and end-to-end digital transformation.


As we move into Stage 3 of re-opening, gatherings including Meetings, Conferences & Social Events will be permitted. To assist, ORHMA has developed the Practical Guide for the Safe Reopening of Meeting and Events in Ontario.