Business Resources


Respond, Restart & Recover Plan

On October 15th we released an update version of our Respond, Restart & Recover Plan, our map to responding and recovering from COVID-19 in the Tourism & Hospitality industry; this edition more-so addressing the Restart phase. Please click here to review the updated plan.

ORHMA Webinar

On Wednesday June 17th Tourism Windsor Essex held an information & Q&S session with the Ontario Restaurant Hotel & Motel Association and local tourism & hospitality partners on the affects of COVID-19 on the industry and resources available.

If you didn’t have the opportunity to participate you can CLICK HERE to view the session.


Access to Personal Protection Equipment (PPE) has been highlighted as one of the top roadblocks in reopening businesses. Click the button below for a list of businesses in Windsor Essex that are currently selling PPE.

Click here for a listing of additional PPE providers within Ontario.  Note: You must click on the Terms of Use first.


Businesses can now get a self-certified Safe Travels Stamp based on worldwide industry protocols the World Travel & Tourism Council has put together for every aspect of the hospitality and tourism sector.

They have done this in conjunction with our industry, including the Tourism Industry Association of Ontario (TIAO).  The specially designed stamp will allow travellers to recognize governments and companies around the world which have adopted health and hygiene global standardized protocols – so consumers can experience ‘Safe Travels’.

Tourism Windsor Essex Pelee Island was the first DMO in Ontario to receive their Safe Travels stamp, and we encourage you to apply today for the opportunity to be engaged in this valuable visitor education program.

  • To apply, please click here.
  • For further guidelines, please click here.
  • For terms and conditions, please click here.
  • For more information on the program, please click here and for a list of approved Safe Travels Stamp applicants in Ontario, please click here.

Strategic partner RESPONSE

Tourism Windsor Essex partners with Ontario Southwest (RTO1-SWOTC) on a strategic research project to see how the pandemic has impacted travel intentions in 2020 in Windsor Essex, Southwestern Ontario,and the Province of Ontario. The results have been released and are available below:

The Tourism Industry Association of Ontario (TIAO) hosts weekly calls for the opportunity for stakeholders to stay informed and engaged during the COVID-19 pandemic. Calls generally take place on Tuesdays at 3pm.



  • TIAO has released an industry response for economic recovery based on comprehensive information and real-time financial data. To read the report please click here.
  • TIAO is also providing a COVID-19 Resources, Updates & News section on their site which also offers a COVID-19 Protocols and Guidelines Resource Centre

W.E Tech Alliance has put together a list of resources (most free or minimal cost) to help you amplify your digital footprint and evolve your business during these challenging times. Click here for their ‘Go Digital With These Tech Tools and Resources’ list.

Destination Ontario has released a report ‘Impact of COVID-19 on the Canadian Economy and Consumer Sentiment’ that helps understand the impact of COVID-19 as of September 17th, 2020 the consumer mindset and to inform marketing recovery strategies moving forward. To view the report please click here.

The Southwest Ontario Tourism Corporation (SWOTC – RTO1) is providing COVID-19 resources for tourism suppliers


Federal Funding & Support Measures for Businesses

The Government of Canada is providing COVID-19 Resources for Business and a Canada Emergency Wage Subsidy.

The Business Development Bank of Canada is providing federal and provincial support measures during the pandemic. Click here for more. Timely webinars assisting businesses to adapt and recover can be found here.

The Canadian Chamber of Commerce has created the Canadian Business Resilience Network offering critical resources to assist businesses through the pandemic.

RE3 (Rebuild, Reopen, Revive) is a government funded program that provides non-repayable performance based contributions up to $5,000 to assist Southern Ontario women-led SMEs rebuild, reopen and revive their businesses. Click here for program details.




Provincial Supports for Businesses

The Province of Ontario is offering Support for Businesses during the pandemic. Click here for the latest on the COVID-19 emergency status by the province. Click here for the current plans to reopen Ontario after COVID-19

Workplace Safety & Prevention Services is providing resources to prevent COVID-19 in the workplace. Please click any of the links below for downloadable files for your workplace, as they relate to the Tourism Industry.

The Ontario Federation of Agriculture is providing COVID-19 updates for the agri-food industry

The Ontario Chamber of Commerce has created a COVID-19 Pandemic Preparedness for Ontario Businesses

The Ontario Business Improvement Area Association (OBIAA) is providing COVID-19 updates for BIAs across the province.

Google Business – Make sure you update your Google Business Profile to reflect the current status during COVID-19

The Windsor-Essex Chamber of Commerce is partnering with the Toronto Board of Trade and World Trade Centre, Toronto to offer the Recovery Activation Program (RAP) to non-main street businesses.  It is an immersive online workshop program that connects businesses with industry experts for guidance, mentorship and practical advice on process modernization and end-to-end digital transformation.


As we move into Stage 3 of re-opening, gatherings including Meetings, Conferences & Social Events will be permitted. To assist, ORHMA has developed the Practical Guide for the Safe Reopening of Meeting and Events in Ontario.